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HubSpot CRM

What HubSpot CRMcosts, what you get without paying, and the limits, verified against the vendor’s own pages, plus the one-day projects it shows up in.

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Has a free tier · paid from $20 per user / month · Verified July 2026 · No one-day test yet: these are verified facts, not a review.

What HubSpot CRM actually is

  • Free contact and deal-pipeline management, with a single pipeline on Free
  • Email tracking, templates, meeting scheduling and tasks
  • Basic reporting dashboards

Limits and catches

  • No workflow automation or triggers on the free plan
  • No email sequences on Free. Sequences require Sales Hub Professional or Enterprise
  • Free client-facing forms, emails and chat carry 'Powered by HubSpot' branding until you upgrade
  • The free plan is capped at 2 users

What does HubSpot CRM cost?

Genuinely free with no expiration. For accounts created after September 2024 the caps are 1,000 contacts, 2 users, 1 deal pipeline, 10 custom properties and 2,000 marketing emails per month. You get contact management, a deal pipeline, tasks, email tracking, templates, scheduling and basic reporting. Legacy accounts from before September 2024 kept the old 1,000,000 contact limit.

TierPricePeriod
Free$0forever
Starter (per Hub / Starter Customer Platform)$20per user / month
Sales Hub Professional$90per seat / month (plus one-time $1,500 onboarding)

Prices verified July 2026, we re-check every 60 days.

Where HubSpot CRM shows up in our work

Workan afternoon · Claude, ChatGPT, Gemini, HubSpot, Airtable

I Tried to Build a Freelance CRM With AI in a Day

I tried to set up a freelance CRM with AI in a day. The dedicated tool wasn't the answer, the $0 spreadsheet nearly was, and here's where it broke.

Ruben